Returns & Exchanges
At Wall Mart, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for most items in their original condition. Whether you shopped online or in-store, we are committed to making your exchange or refund process as smooth as possible.
Initiate Your Return
Log in to your Wall Mart account and navigate to your order history to select the items you wish to return and print a prepaid shipping label.
Package the Items
Place the items in their original packaging, ensuring all tags are attached and any included accessories or manuals are placed inside the box.
Ship It Back
Affix the return shipping label to the outside of your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing